PRODUCT CARE

To keep your Jouy products beautiful as the years pass, we recommend following these guidelines for its care:

Bags

  • Beware not to scratch or rub your product against abrasive surfaces.
  • Keep your product away from water. Should it get wet or dirty on the surface, dry with a lint free, light-colored, absorbent cloth. Never use soap or solvent.
  • If your lining gets dirty or in case of superficial stains, we recommend that you wipe it with a soft and light-colored cloth.
  • In order to protect your product when you are not using it, store it in the protective pouch provided.

Scarves

  • Preserve the beauty of your silk by storing it flat and untied. 
  • Avoid contact with rain, water and other chemicals, and entrust it to a professional dry cleaner when needed.
  • Dry clean is the most recommended, but if you need to hand wash, we recommend following guidelines:
    • Hand wash in cold water with a mild silk-friendly detergent.
    • Swish the scarf slowly and gently. Do not wring.
    • Rinse with the fabric softener.
    • Iron the scarf with medium heat when it is still damp.
    • Dry flat in shade.